Privacy Policy

 

 

Hover Genie Limited (“we,” “us,” or “our”) is committed to safeguarding the privacy of our users. This Privacy Policy outlines how we collect, use, and protect personal information obtained through our website or services.

 

A special note about children

Children under the age of 18 are not eligible to use our services, and we ask that such persons not submit personal information to us. We believe that it’s important that parents supervise their children when they are online. As a result, we require that children under the age of 18 use this service only under the direct supervision of parents or guardians.

 

1. Information Collection
We collect personal data from users in the following ways:

• Information You Provide: This includes name, email, phone number, payment information, and other details entered when using our services.

• Automated Data: We may automatically collect technical information, such as your IP address, browser type, time zone settings, and activity on our website.

• Cookies: Our website uses cookies to improve user experience. Cookies are small text files stored on your device to enhance website functionality and track user engagement.

 

2. How We Use Your Information
We use personal information to:

• Provide and maintain our services.
• Respond to inquiries and customer support requests.
• Process transactions and billing.
• Send promotional content or updates (with opt-out options).
• Improve user experience through analytics and troubleshooting.

 

3. Data Sharing
We do not sell or rent personal data to third parties. However, we may share information with:

• Service Providers: Third-party companies assisting us in delivering our services, such as payment processors or hosting providers.

• Legal Authorities: When required to comply with legal obligations, subpoenas, or investigations.

 

4. Your Rights
You have the right to:

• Access and Correction: Request access to your personal data or correct inaccurate information.

• Opt-Out: Unsubscribe from marketing communications at any time.

• Deletion: Request deletion of your personal information, subject to our legal obligations.

 

5. Data Security
We employ advanced security measures such as encryption and secure servers to protect your personal data from unauthorised access, disclosure, or destruction. Despite these efforts, no system is entirely foolproof, and we cannot guarantee absolute security.

 

6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of such sites. Please review their privacy policies separately.

 

7. Data Retention
We retain personal data for as long as necessary to provide services or fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

 

8. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated effective date. We encourage users to regularly review this policy to stay informed of any updates.

 

9. Contact Us
For questions or concerns regarding this Privacy Policy, please contact us at privacy[at]hovergenie.com